For Not for Profit (NFP) organisations, effectively capturing the attention of donors and igniting their passion for a cause is vital for success. Amidst the noisy customer lanscape Multimedia Messaging Service (MMS) emerges as a game-changer, offering NFPs a powerful way to revolutionise fundraising efforts and engage donors on a personal level. Let’s delve into the untapped potential of MMS for the NFP industry, backed by compelling statistics, case studies, actionable steps to build exceptional customer experiences, and creative ideas to inspire your fundraising campaigns.
The Battle Against Inbox Clutter
MMS stands out
In a world where inboxes can be swamped with an average of 1,216 emails per month, the power and cut through of SMS messaging is undeniable. But, when you bring MMS into your NFP communication plan, you bring a unique opportunity to cut through the clutter even more. According to reports, only 1% of SMS messages are considered spam, while 90% of emails fall into the spam category. When you use MMS, you can ensure your message reaches your audience’s hands, engaging donors more effectively.
Captivating Donors with Visuals
The Power of MMS
People are naturally drawn to visual content. In fact, studies show that people remember 10% of what they hear, 20% of what they read, and an astounding 80% of what they see and do (wondering why it doesn’t add up to 100%? Because we absorb information in many ways). In fact, Forbes reports that nearly 60% of executives prefer videos or images over plain text. That’s the power of visual communication. With MMS in your fundraising efforts, you can leverage the power of visuals to captivate your donors’ attention and make a lasting impression. You know that phrase ‘a picture is worth a thousand words’?
Unleashing the Reach of SMS and MMS
In 2020 alone, businesses sent over 3.5 trillion SMS messages to people. This enormous number demonstrates the ubiquity and effectiveness of SMS communication. When you embra ceMMS, you can tap into this vast reach, and deliver compelling messages, images, and videos directly to your donors. This personalised approach ensures that your message stands out and resonates with your target audience.
Building Exceptional Fundraising Experiences
To create truly exceptional fundraising experiences, it is essential to follow our five key steps:
a. Be Known: Establishing a solid brand presence is crucial for attracting and retaining donors. Build trust within your community by consistently delivering on your mission and values.
b. Be Compliant: Compliance is of utmost importance for your brand and reputation. Ensure that the messaging adheres to relevant regulations and best practices, protecting your organisation and donors.
c. Be Concise: Crafting concise and compelling messages is key to capturing your donors’ attention in today’s fast-paced digital landscape. Keep your content succinct, highlighting the most impactful aspects of your NFP’s mission and initiatives.
d. Be Personal: Engage donors personally by tailoring your MMS content to evoke emotions and establish a connection. Show them the impact their contributions can make and the difference they can create. Share stories of individuals whose lives have been positively transformed through your NFP’s efforts, building a sense of empathy and connection.
e. Be Relevant: Delivering timely and relevant messages is essential for maintaining donor engagement. Segment your donor base and tailor your MMS campaigns to align with their interests and passions. Whether it’s highlighting specific projects, upcoming events, or the impact of previous donations, ensure your messages resonate with your audience.
Case Study: Unleashing the Power of MMS in NFP Fundraising
To illustrate the remarkable impact of MMS in the NFP industry, let’s explore a case study:
A renowned NFP organisation that provided educational resources to underprivileged children embraced MMS messaging as part of its fundraising strategy. They created a visually captivating MMS campaign that featured images and videos showcasing the smiling faces of children they had helped. The MMS messages were personalised, addressing each donor by name and expressing gratitude for their previous contributions.
The results were astounding. Donors responded positively to the engaging visuals and personalised approach, leading to increased participation and donation amounts. The Foundation saw a 35% uplift in donations compared to their previous campaigns that relied solely on traditional communication channels. The combination of compelling visuals, personalisation, and direct engagement through MMS messaging allowed the foundation to build a stronger emotional connection with their donors, significantly boosting their fundraising efforts.
Putting it into action
In the world of NFP fundraising, engaging donors on a personal level is the key to success. By embracing the power of MMS for not for profit marketing, your organisation can revolutionise its fundraising efforts and ignite donor engagement. Leveraging visuals, personalised content, and the widespread reach of SMS and MMS, you can create exceptional experiences that inspire generosity and support.
Remember, building brilliant fundraising experiences requires being known, compliant, concise, personal, and relevant. By following these five essential steps, you can cultivate a strong brand presence, establish trust, and create meaningful connections with your donors.
So, why wait? Take advantage of the power of MMS in the NFP industry and unlock a world of possibilities for your organisation. Engage with fundraisers and donors faster by sending your message directly to the palm of their hand. The joy of giving can be made more powerful when you connect on a personal level through MMS messaging.
Use Tall Bob’s powerful MMS delivery service to create, connect and convert. Start building brilliant fundraising experiences today and witness the powerful impact it can have on your NFP’s mission.