How Tall Bob’s pricing works

Above all, we’re committed to providing you with premium routing at the best price and giving you full flexibility across our suite of products and solutions. You also won’t find better pricing anywhere else, but if you do—we’ll beat it. Not just in cost but in the sensational value Tall Bob will bring to your customers, your technology stack and your development and marketing teams.

Are you a software provider or a large or enterprise business?

We understand that not every company will have the same messaging needs, which is why we can provide a more bespoke pricing structure to make certain you get the best bang for your bob.

For an initial quote from Tall Bob, please complete the form. Our sales team will be in touch soon to provide you with some indicative pricing.

Are you a software provider or a large or enterprise business?

We understand that not every company will have the same messaging needs, which is why we can provide a more bespoke pricing structure to make certain you get the best bang for your bob.

For an initial quote from Tall Bob, please complete the form. Our sales team will be in touch soon to provide you with some indicative pricing.

Priceless features come as standard with every plan

Reliable uptime SLA guarantee
Fast support
Free replies
SMS videos
SMS surveys
No hidden fees
100% delivery with Tier 1 networks
Send SMS online globally
Customise sender ID
Send emojis
Real-time broadcast monitor
Optional auto top-up
Secure 256-bit SSL
Free delivery reports
Message bubbles
Multi-part messaging
Access to robust API
Upload from CSV or Excel file for bulk campaigns
Prepaid and postpaid options available
Advanced opt-out
Two-way SMS
Trackable links
API Loop
Unlimited users and contacts
Free quality support
Price-beat guarantee
Global coverage
Mobile friendly landing pages

Why Tall Bob?

Guaranteed outcomes

Our advanced platform is a product of countless years refining message delivery and engagement. Rest assured, our capabilities will shape campaigns that meet your business objectives, boost engagement and improve ROI.

Simple integration

Don’t waste time juggling different platforms. Effortlessly integrate Tall Bob’s SMS gateway and MMS gateway with any of your existing systems. Our simple SMS APIs and webhooks are powerful and will streamline your mobile communication.

Unrivalled reliability

You can depend on our system to deliver messages, just like you can rely on our local team for prompt support, strategic and implementation advice. We’re always here to ensure effective messages get through, rain, hail or shine.

Frequently asked questions

  • Tall Bob does so much more than send messages. We deliver a multilayered customer journey, unparalleled messaging innovation, powerful analytics and unbeatable support.

  • You can contact us directly to assess your requirements and find out more about the services and solutions that we offer. If we’re a match, we’ll ensure your on-boarding, integration and training are done swiftly so you look like the rockstar.

  • With SMS, there are two types of messages:

    A standard message: these contain characters from the GSM basic character set (see character limits below).

    A Unicode message: these contain special characters outside of the GSM basic character set. Hence, these messages will be treated as Unicode (see character limits below).

    Long Messages

    While a standard single SMS message has a maximum limit of 160 characters, you can in fact send messages that are substantially longer. Think of this limit as a price threshold—if you send a 223-character message, you’ll be billed for sending two messages, however, it’ll appear as one whole message on the recipient’s device.

    Standard English Characters:

    1 – 160 characters = 1 message
    161 – 306 characters = 2 messages
    307 – 459 characters = 3 messages
    460 – 612 characters = 4 messages
    613 – 765 characters = 5 messages
    766 – 918 characters = 6 messages
    919 – 1071 characters = 7 messages
    1072 – 1224 characters = 8 messages

    Non-GSM (Unicode) characters:

    1 – 70 characters = 1 message
    71 – 134 characters = 2 messages
    135 – 201 characters = 3 messages
    202 – 268 characters = 4 messages
    269 – 335 characters = 5 messages
    336 – 402 characters = 6 messages
    403 – 469 characters = 7 messages
    470 – 536 characters = 8 messages

  • Absolutely. Tall Bob takes data security very seriously. We use enterprise-grade security features, onshore message routing and weekly audits of our systems to ensure customer and business data is rigorously protected. Tall Bob’s cloud infrastructure is housed in multi-region secure data centres designed to satisfy the requirements of our most security-sensitive customers. Our architectural infrastructure design provides our customers the highest availability while putting strong safeguards in place regarding customer privacy.

    We use Amazon Web Services as our scalable and secure data vendor. Their accreditations include:

    • PCI DSS Level 1
    • SOC 1/ ISAE 3402
    • SOC 2
    • SOC 3
    • IRAP (Australia)
    • ISO 9001
    • ISO 27001
    • MTCS Tier 3 Certification
    • FERPA
    • ITAR
    • Section 508/VPAT
    • FedRAMP (SM)
    • DIACAP and FISMA
    • NIST
    • CJIS
    • FIPS 140-2
    • DoD CSM Levels 1-2, 3-5
    • G-Cloud
    • IT – Grundschutz
    • MPAA
    • CSA
    • Cyber Essentials Plus
    • Regulation 2016/679 of the European Parliament
  • Absolutely. We send to over 180 countries. Rates vary based on the destination—feel free to contact us for more information on pricing. You can send internationally via our API’s or through Tall Bob’s web portal.

  • Yes. We can enable a parent-child account, as well as grant different users varying access within the platform. We have three levels of access per user, per function/feature.

    Level 1 – no access.

    Level 2 – viewing/reading access only.

    Level 3 – full access. A total 65 different user permissions.

  • You bet. We’re well versed in the complexities of enterprise and large businesses. Tall Bob is setup to deal with legal, procurement, accounts, technical and marketing teams, so we can seamlessly slot into your corporate process and systems.

  • Our view is that everyone should have an integrated MarTech/operation stack. However, we understand that it’s not always possible due to your internal resourcing. We believe in using the best platform to give you the best outcome, which is why we help make the integration process as seamless as possible. Alternatively, we can outline a strategic roadmap with you and your team/s, working towards a fully integrated system.

  • Tall Bob will never sell, rent, share, or otherwise make available your personal information, content, and/or databases. Tall Bob isn’t in the business of selling data—never has been, never will be.

  • You will need a longcode, an inbound virtual mobile number to receive replies (something we can help you with). If you already have a Tall Bob SMS account, please get in touch with our support team or your dedicated account manager to get your SMS number sorted.

  • Some SMS messages need to be delivered straight away to be of any use or relevance, so low latency is particularly important here. Two-factor authentication, banking or ticketing applications are good examples of SMS messages where an instant delivery is important to the end user. If they need to take action as a result of receiving the SMS message, chances are they’re probably waiting for it to arrive—so speed is of the essence. If a customer doesn’t get their expected SMS within a time frame they feel is acceptable, they’ll most likely request another message which results in a higher cost for your business in the long run.

    High SMS latency results in higher cost and lower customer satisfaction. Tall Bob won’t let this happen. Instead, we’ll connect you directly to the carrier network, bypassing needless delays that naturally occur as you move through other networks.

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