Turn Conversations Into Conversions with WhatsApp Business + Tall Bob

WhatsApp Business is more than chat; it’s a high-impact messaging tool that helps businesses supercharge customer engagement, boost response rates, and deliver standout service.

Pair it with Tall Bob’s mobile messaging expertise—across SMS, MMS, RCS and WhatsApp—and suddenly you’ve got a powerful solution for creating richer conversations that turn interest into action.

Deliver Standout Customer Experiences

Add WhatsApp Business to your SMS, MMS, and RCS mix for richer, real-time conversations that build trust and keep customers engaged.

When people feel seen, supported and personally connected, they’re more likely to convert and come back.

With verified business profiles, read receipts and media-rich messages, WhatsApp Business helps you create standout experiences that feel more like a conversation, not a campaign.

Use it alongside your existing channels for a smooth, multi-channel journey that turns interest into action and loyalty into lifetime value.

WhatsApp Business delivers standout customer experiences
WhatsApp Business builds trust and credibility with every chat

Build Trust & Credibility in Every Chat

People trust WhatsApp. After all, it feels personal, secure, and familiar, especially compared to yet another generic marketing email lost in the inbox.

With branded profiles, verified business accounts, and end-to-end encrypted messages, your business shows up as legit, approachable, and responsive.

And when customers trust you, they’re more likely to engage, leading to better conversations and longer-term loyalty.

As a result, it’s less “blast” and more “conversation,” exactly what today’s customers expect from brands.

Attract New Customers & Actually Keep Them

Your next customer is already scrolling, so make sure you’re only a tap away with WhatsApp Business.

Whether it’s from rich media messages to automated greetings, or real-time support, WhatsApp makes it easy to capture attention and convert faster.

For example, showcase everything from product demos, how-to videos, and exclusive offers in a format that’s personal, mobile-friendly, and highly shareable.

In short, it’s not just another messaging tool; it’s a direct line to discovery, engagement, and loyalty that helps you win the moment and stay top of mind.

Attract new customers and actually keep them with WhatsApp Business

Unlock Rich, Interactive Features That Do More

WhatsApp Business isn’t just messaging—it’s your mini store, help desk, and engagement engine all in one channel.

Business Profile & Trust Signals

Branded Business Profile

Show your logo, hours, links & more

Verification Badge

Green check = trusted, visible, official

End-to-End Encryption

Chats feel secure and personal

Customer Messaging Tools

Greeting Messages

Auto welcome new customers instantly

Away Messages

Set expectations while you’re offline

Quick Replies

Reply faster with saved templates

Sales & Service Tools

Business Catalogue

Showcase products like a mobile shopfront

Rich Media Sharing

Share images, videos, PDFs & more

Broadcast Lists

Message up to 256 customers at once

Collaboration & Automation

Multi-Device Support

Chat across up to 10 devices at once

Chat Assignments

Route chats to the right teammate

Template Messages

Send pre-approved updates & alerts

Interactive & Guided Flows

Reply Buttons

Guide responses with tap-to-reply options

List Messages

Present choices in a scrollable format

WhatsApp Flows

Create guided journeys in the chat

Unrivalled transparency at an unbeatable price

Post-pay pricing options

Volume discounts or
committed use pricing

No hidden costs or fees

Why Tall Bob

Guaranteed outcomes

Our advanced platform is a product of countless years refining message delivery and engagement. Rest assured, our capabilities will shape campaigns that meet your business objectives, boost engagement and improve ROI.

Simple integration

Don’t waste time juggling different platforms. Effortlessly integrate Tall Bob’s SMS gateway and MMS gateway with any of your existing systems. Our simple SMS APIs and webhooks are powerful and will streamline your mobile communication.

Unrivalled reliability

You can depend on our system to deliver messages, just like you can rely on our local team for prompt support, strategic and implementation advice. We’re always here to ensure effective messages get through, rain, hail or shine.

Want to Explore WhatsApp for Your Business? Let’s chat.

Frequently Asked Questions

General Questions

  • WhatsApp Business is a free mobile messaging app designed to help businesses connect with customers. It includes tools like business profiles, auto replies, and chat organisation features to improve customer communication.

  • Yes, the WhatsApp Business app is free to use for small businesses. However, if you’re using the WhatsApp Business API for larger-scale or automated messaging, costs may apply depending on usage and your service provider.

  • Technically, yes, but WhatsApp Business is intended for professional use. It requires a dedicated business number and includes features tailored to business communications and customer engagement.

  • No, your customers don’t need to download anything new. If they already use WhatsApp on their phone, they’ll receive and reply to your messages just like they would with a friend.

Features & Functionality

  • Key features include:

    • Business Profile – Display your business name, contact info, hours, and website.

    • Messaging Tools – Set up automated greetings, away messages, and quick replies.

    • Catalogues – Showcase your products or services within the app.

    • Labels – Organise chats by tags like “New Lead” or “Follow Up.”

  • Yes, you can automate welcome messages for new chats and send “away” messages during non-business hours.

  • Yes, WhatsApp Business can be accessed via WhatsApp Web on desktop, making it easy to manage conversations on any device.

Advanced Usage

    • WhatsApp Business App – Free, best for small businesses with simple needs like auto-replies and product catalogues.

    • WhatsApp Business API – Paid, built for larger businesses needing advanced tools like multi-agent access, CRM integration, and automated workflows.

  • The WhatsApp Business app is single-user only. For multi-user functionality, you’ll need the API version set up through a verified provider.

Practical Considerations

  • WhatsApp Business uses end-to-end encryption by default, keeping all messages secure between you and your customers.

  • Yes, but it must be a number dedicated to your business. WhatsApp does not allow a single number to be used for both personal and business accounts.