Rich Communication Services (RCS)
Want to say more and go beyond plain text?
RCS brings your messages to life, upgrading how your brand connects—no extra app needed, just better customer experiences.
RCS: The Evolution of SMS, Next-Gen Messaging for Modern Brands
Rich Communication Services (RCS)—designed for brands who want to do more than send plain text.
With branded sender IDs, verified messages, and media-rich formats, RCS helps businesses create conversations that look and feel like mobile apps, not basic texts.
Use it alongside SMS, MMS, and WhatsApp to boost trust, drive engagement, and keep customers coming back.
Create Richer Customer Experiences
RCS makes your brand stand out with branded sender names, verified messages, and high-impact visuals—all delivered straight to (Android and soon to be on iOS) devices via the native messaging app.
With support for images, videos, carousels, and tappable reply buttons, RCS turns static messages into interactive journeys. Customers can browse, engage, and respond—all without needing to click a single link.
Build Trust From the First Message
Unlike traditional SMS, RCS shows who you are—your business name, logo, and colours—with every message. That kind of visibility builds trust, fast.
Customers can see your verified sender ID even if they haven’t saved your number, which adds credibility and helps protect against spam or phishing attempts.
And with features like read receipts and typing indicators, your brand feels more responsive and human—exactly what today’s customers expect.
Drive Real Engagement, Not Just Delivery
RCS isn’t just about reaching customers—it’s about moving them to act. With quick replies, smart buttons, and structured templates, RCS creates frictionless paths from message to conversion.
You’ll also get access to delivery and read data, so you can measure what’s working, optimise performance, and boost ROI across your messaging mix.
When paired with your SMS, MMS, or WhatsApp strategy, RCS helps turn intent into action—and customers into loyal fans.
Power Up Your Messaging With Richer, Smarter Features
RCS brings app-like functionality to your messaging—no downloads required, just direct, interactive communication inside the inbox. Here’s what’s built in.
Branded & Verified Messaging
Show your business name, not a random number
Add your logo and brand colours to every message
Reassure customers with verified message status
Rich Media & Engagement Tools
Bring messages to life with media-rich content
Showcase multiple products in one scrollable view
Let customers reply with one tap
Real-Time Messaging Tools
Show when you’re actively responding
Know when your message has been seen
Create two-way chats with no lag
Built-In Performance Insights
See what’s delivered, read, and ignored
Improve results with data-led decisions
Track results at message and audience level
Seamless System Integration
Connect RCS to your existing tech stack easily
Sync data with your CRM, CDP or martech stack
Trigger RCS from events, campaigns, or segments
Unrivalled transparency at an unbeatable price
Post-pay pricing options
Volume discounts or
committed use pricing
No hidden costs or fees
Why Tall Bob
Guaranteed outcomes
Our advanced platform is a product of countless years refining message delivery and engagement. Rest assured, our capabilities will shape campaigns that meet your business objectives, boost engagement and improve ROI.
Simple integration
Don’t waste time juggling different platforms. Effortlessly integrate Tall Bob’s SMS gateway and MMS gateway with any of your existing systems. Our simple SMS APIs and webhooks are powerful and will streamline your mobile communication.
Unrivalled reliability
You can depend on our system to deliver messages, just like you can rely on our local team for prompt support, strategic and implementation advice. We’re always here to ensure effective messages get through, rain, hail or shine.