Customer Support
SMS and MMS – optimise how you support your customers
Tall Bob offers market leading SMS and MMS delivery services for customer support requirements. Quickly solve customer issues.
Give your clients and customers an easier way to get help, support and advice on their terms and in their time
Increase customer satisfaction with proactive support and issue resolution
Reduce frustration and wasted time with more efficent customer service solutions
Enhance problem solving with visually rich MMS content and instructions
Personalised communication solutions to keep your customers satisfied
Instant Updates
Provide customers with real-time updates on their support tickets, orders, or service appointments.
Appointment Reminders
Send SMS reminders for service appointments, consultations, or support sessions, reducing missed appointments.
Multimedia Support
MMS allows for the exchange of images, videos, and other visual content, enabling quick problem-solving.
Feedback Collection
Gather feedback from customers through SMS surveys or request reviews.
Proactive Support
Use SMS to proactively inform customers about known issues, outages, or updates, demonstrating transparency and reducing support inquiries.
Personalized Support
Tailor SMS messages to address individual customer needs and inquiries, enhancing the sense of personalised customer support.
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Streamline your support with Tall Bob today
Some send.
We deliver.
